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PPG Questionnaire

We would be very grateful for your views and would be grateful if you had time to complete the short questionnaire below. Thank you.

PPG Questionnaire
1. Generally, how easy or difficult is it to get through to our reception team on the phone?
2. How easy is it to use the practice’s website to look for information or access services?
3. Were you satisfied with the appointment (or appointments) you were offered?
4. Overall, how would you describe your experience of making an appointment?
5. Overall, how would you describe your experience of our practice?
6. Are you aware of online consultations and how it works?
7. Our GPs instruct our reception teams to ask our patients a few brief questions to help direct appointments to the right clinician as you may not always need to see a GP. Therefore, do you feel that an appointment with an appropriate clinician would be suitable for you?
8. Sometimes you may not need to see or speak to a clinician. If appropriate, how would you feel about having your issue/request resolved without an appointment? (You will always get a response from the Practice by text, email, or a phone call).

Privacy Policy

This form collects your name, date of birth, email, other personal information and medical details. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Please read our Privacy Policy to discover how we protect and manage your submitted data.