Book an Appointment

Choose the Right Service

Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor’s appointment. It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete’s foot. ​Many health care problems do not need a doctor or nurse. Other professionals such as pharmacists, opticians and dentists may be better placed to help.

It is important that everyone uses their GP and local Accident and Emergency services wisely.

Can another Healthcare Professional help?

Do you need to see the GP?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.

For real life-threatening emergencies such as those below – RING 999

• Chest pain (suspected heart attack)
• Suspected stroke
• Suspected meningitis
• Anaphylactic shock (severe allergy)
• Heavy bleeding or deep lacerations
• Fluctuating levels of consciousness or completely unconscious
• Difficulty breathing or stopped breathing with a change in colour
• New seizure, fit or uncontrollable shaking

For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY

• A fever and lethargic (drowsy) child
• A feverish and floppy (unresponsive) infant
• Difficulty breathing
• Sudden, severe abdominal pain
• Accidental or intentional overdose of medication
• Trauma (including falls) and possible broken bones or road traffic accident

Your appointment at the Practice

• The majority of our appointments are available to book on the day but we do offer a number that can be booked 4 weeks in advance. Patients are advised that if they wish to see a doctor they take a note of the doctors’ timetable
• Please make one appointment for each member of the family who needs to be seen
• Appointments are 10 minutes in duration. Patients are advised that only one problem should be discussed at the appointment. Double appointments can be booked if more than one problem needs to be discussed.
• We try to keep to time but please be patient if someone before you takes longer than planned
• It is Practice Policy to allow patients to choose whichever Doctor they wish to attend in the Practice.

Telephone Consultations

Telephone consultations can be booked with a doctor or nurse to discuss issues such as:

• repeat prescriptions
• minor illnesses
• medical certificates
• medical advice
• results
• or any other issue which does not require an examination.

Telephone consultations are booked in the same way as an ordinary consultation and are five minutes in duration. We are unable to give an exact time when the clinician will call. Patients are requested to ensure that they are available and that their phone line is not engaged at the time of the appointment.

Please help us

If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are late for an appointment you may be asked to re-book.

Additional information