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Annandale Surgery has an online appointment booking service. Appointments that are offered online are those that can be booked in advance and next day bookings are released the previous evening after 6.30pm.
Telephone Consultations cannot be booked online.
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Can another Healthcare Professional help?
Do you need to see the GP?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.
For real life-threatening emergencies such as those below – RING 999
- Chest pain (suspected heart attack)
- Suspected stroke
- Suspected meningitis
- Anaphylactic shock (severe allergy)
- Heavy bleeding or deep lacerations
- Fluctuating levels of consciousness or completely unconscious
- Difficulty breathing or stopped breathing with a change in colour
- New seizure, fit or uncontrollable shaking
For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY
- A fever and lethargic (drowsy) child
- A feverish and floppy (unresponsive) infant
- Difficulty breathing
- Sudden, severe abdominal pain
- Accidental or intentional overdose of medication
- Trauma (including falls) and possible broken bones or road traffic accident
Your appointment at the Practice
- Appointments are made by calling our receptionist between 08:00 to 18:30 Monday to Friday on 01707 644451
- The majority of our appointments are available to book on the day but we do offer a number that can be booked 4 weeks in advance. Patients are advised that if they wish to see a doctor they take a note of the doctors’ timetable
- Please make one appointment for each member of the family who needs to be seen
- Appointments are 10 minutes in duration. Patients are advised that only one problem should be discussed at the appointment. Double appointments can be booked if more than one problem needs to be discussed.
- We try to keep to time but please be patient if someone before you takes longer than planned
- It is Practice Policy to allow patients to choose whichever Doctor they wish to attend in the Practice.
Telephone consultations can be booked with a doctor or nurse to discuss issues such as:
- repeat prescriptions
- minor illnesses
- medical certificates
- medical advice
- or any other issue which does not require an examination.
Telephone consultations are booked in the same way as an ordinary consultation and are five minutes in duration. We are unable to give an exact time when the clinician will call. Patients are requested to ensure that they are available and that their phone line is not engaged at the time of the appointment.
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are late for an appointment you may be asked to re-book.
Blood Test Appointments
f a doctor has requested that you have an appointment for a blood test, appointments are available at the following times:
|08:30-10:30 (Phlebotomist from Barnet and Chase Farm Trust)
|08:30-10:30 (Healthcare Assistant)
|09:30-10:00 (Healthcare Assistant)
|08:30-10:30 (Phlebotomist from Barnet and Chase Farm Trust and Healthcare assistant.)
Patients are requested when booking an appointment to state the name of the GP who requested the test or what tests are being requested.
For Fasting Blood Tests patients must have nothing to eat or drink for 12 hours prior to test. Only sips of water are allowed.
If you are booking a blood test away from the surgery, a blood test form must be taken. The results will then be sent to the GP.
Blood tests can also be taken at the following:
- Barnet Hospital
- Open 9:00 – 4:45pm for tests.
- Phone 0207 443 9757 to book an appointment
- Potters Bar
- Tuesday and Wednesday’s from 08:00 – 12:30 for Warfarin Blood Tests.
- Thursday and Friday for all other.
- 01707 653286
- Chase Farm Hospital
- This is a walk in service.
- Monday – Thursday 08:00 – 20:00
- Friday 08:00 – 16:00
- Phone 0207 443 9757 to book an appointment
Can I bring someone to accompany me to the Appointment?
We are generally very happy for patients to bring with them a carer, relative or even a friend. This often helps, particularly when they know you well and it allows them to tell us any observations they would make about you, which can help us in undertaking our assessment. Ultimately this will lead us more quickly to make an accurate diagnosis and therefore help you more.
Also, having someone with you means they can prompt you to ask questions that you may have forgotten, and after the appointment they can help in reminding you what was discussed.
Occasionally we might ask for them to leave but this would be unusual.
If you require interpretation services please contact us in advance of you appointment and we will arrange this.
Please let a member of our receptionist team know if you require any assistance in communication. As we will have resources in place to meet your needs. We have a hearing loop available for patients who are hard of hearing, we can organise a sign-language interpreter – please ask at Reception.
If you have a suspected infectious disease
Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.